Dell PowerConnect 2848: How to Use PuTTY.exe to Save Output to a File (Logs file)
This section shows how to use PuTTY.exe to gather the output (log) of the "show tech-support" command from Dell PowerConnect 2848 (or another model).
- Open Putty.exe with administrator right, by right click on the icon, "Run as administrator".
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- Goto "Logging", Session logging: Printable output.
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- Browse to enter the log file name and location (This sample saved in "Downloads" and name file as "putty_powerconnect2848_20241120.log")
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- Select back to "Session", Host IP address, and Connection type: Oterh: Telnet. Then click "Open" to connect.
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- Enter a username and password.
- Then enter "show tech-support" and enter.
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- The result will show and also save to the log file.
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- Log file on "Download". This log file will show same as putty showed.
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- Use this log file by uploaded to Dell support.
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- You will get E-mail confirmation.
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