How to back up O365 e-mail to .pst file by Content Search
To back up O365 E-Mail to .pst file by Content search in Admin Console.
- Log in to O365 with admin privilege user (https://login.microsoftonline.com).
- Go to "Compliance".
- Go to "Content search".
- Add "New search" to find the mailbox.
- In "New search", Enter a name for the search job (This sample used email or name of mailbox)
- Enable "Exchange mailboxes" and select "users" of Exchange mailboxes.
- Selected the Exchange mailboxes to backup.
- Included will show a number of selected users of the Exchange mailbox.
- Search conditions leave as default and click "Next".
- Review your search and create it.
- Now "New search" starting, Wait until the status is complete.
- When content search status is completed. Click on the Contenet search name. Click on "Action" button > "Export result".
- Select the option to export.
- Click "Export" to create job.
- When the export job is complete, click "Download results" and Copy "Export key", Then past the export key, you can select the location to store the download file.
- Also, can name the download file.
- Downloading.
- Wait for the download complete.
- After download .pst file complete. You can open .pst file on outlook.